At Qantas Wine, we’re driven to deliver superb wine to our Qantas Frequent Flyer members – every single time. Our expert wine buying team pride themselves on selecting nothing but the best, so whether you select a long-established favourite or branch out to try something new, we want to ensure you always have a great experience.
If, for some reason, the product you purchase isn’t to your taste, we’d love to hear your feedback to better understand your preferences. And, to go a step further, if you’re not 100% satisfied, you have 90 days from the date of purchase to return the product to us for a full refund of the product price**. That’s our Money-Back Guarantee, and our promise to you.
To lodge a return, contact our Qantas Wine Customer Service on 1800 505 004, available Monday to Saturday 8am to 7pm (AEST/AEDT) except AU-wide public holidays, or email us at firstname.lastname@example.org