1. How do I reach Green tier status?
There are 6 categories that promote sustainability. In order to achieve Green you must complete 5 out of 6 categories. The categories are:
Reduce your impact
You need to complete at least one action in 5 of the 6 categories. In some categories there may be more than one action to choose from
2. How do I fulfill the Choose Sustainable requirements at Qantas Wine?
Simply purchase any eco-product from one of our sustainably certified wine producers and you’ll meet the Choose Sustainable program components.
3. What products do I need to purchase to contribute to meeting Green tier status?
These products will be identified via a green leaf and can be found through the link below. CTA to category page here.
4. If I purchase a Green tier eligible product, when will this be added to my green tier status and how will I know this has happened?
Wine purchases are tracked towards Green tier within 72 hours of the purchase. Once the purchase has been tracked for Green tier, the icons corresponding to the categories that it represents will light on the member's account. Wine purchase contributes towards Choose Sustainable category.
5. If I’m a Green tier member and I purchase an eligible sustainable wine, when will I receive my 250 bonus points?
The bonus points will be awarded for eligible purchases from Qantas Wine within 72 hours of completing the purchase. Points may take up to six weeks to be credited to a Member’ s QFF Program account.
6. What is an eco winery?
An eco-winery is a winery that has been certified by Sustainable Winegrowing Australia.
7. Who are Sustainable Winegrowing Australia?
Sustainable Winegrowing Australia is a partnership between industry bodies Australian Grape & Wine, The Australian Wine Research Institute and Wine Australia. It is Australia’s national program for grapegrowers and winemakers committed to making sustainable wine. Sustainable Winegrowing Australia producers care about protecting Australia’s distinctive land to secure a thriving future, through excellence in sustainability practices today.
8. What do Sustainable Winegrowing Australia producers need to do to become a certified member?
Members of Sustainable Winegrowing Australia must annually report the Sustainable Winegrowing Australia business metrics and complete the self-assessment workbook.Certified members of Sustainable Winegrowing Australia choose to be certified by undergoing an independent third-party audit against the approved certification standards for viticulture and wineries:
9. Can I make my delivery climate positive after my purchase?
Yes, you can buy our ‘Make your purchase Climate Positive’ product at any time.
10. Where does my offset my delivery contribution go to?
Restoring rainforests: Restoring the local inland ecosystem to establish wildlife habitat and filtering run-off to the Great Barrier reef.
Renewable energy: Developing wind farms to introduce clean energy that’s better for the planet and increase access to electricity.
Fire management: Aboriginal Owners and rangers using traditional controlled burns to prevent bigger and hotter bushfires.
Rainforest rescue: Rainforest conservation helps store carbon and support local communities across South America, Oceania and Africa.
11. What happens if I buy an eco wine case and I refund my purchase?
For information about returns and refunds click here.
If you return an Eco-friendly case of 6 or 12 bottles your bonus points will be removed from your account.
Climate positive deliveries
12. Why would I make my delivery climate positive?
Taking a step beyond carbon neutral and making your delivery climate positive is an easy way to further decrease your carbon footprint and make a positive environmental contribution.
13. What does ‘climate positive’ mean?
Climate positive describes an activity, product or organisation that goes beyond achieving net zero carbon emissions to create an environmental benefit by removing additional emissions from the atmosphere. Removing additional emissions from the atmosphere is an important step in slowing and preventing the effects of climate change.
14. Has Qantas made all deliveries carbon neutral? Why?
Qantas has made all Rewards Store and Qantas Wine deliveries carbon neutral. This means that any emissions associated with the process of delivering your packages are already offset by the organisation. We believe it is important to take responsibility for the emissions that are produced as part of our business operations and make sure our delivery process is as sustainable as possible.